Post by Sir Trevor on May 26, 2005 23:16:58 GMT -5
Ok, we are finally upgraded.
First of all, I am leaving in the morning and won't be back until Monday night. If you have any problems, I won't be able to help by then. So I am going to list some known issues (just the big ones, there are a bunch of little bugs in V4 at this time. After all servers are upgraded, they will be taken care of by the ProBoards staff)
First - everyone will have to log in again.
If you don't have a birthdate in your profile you will have to enter one.
Make sure you double check before hitting enter. As far as I know right now there is no way to modify it once it is entered. If you enter it wrong, and it shows you are under 13 years old, your account will be deleted. (no one under 13 is supposed to be on a ProBoards board)
After you log in and enter your birthday, you will be asked to enter your activation code.
You should recieve this code via email. Be patient. It may take a little bit of time for it to be sent (you figure every member of every board on servers 21-27 will be doing the same thing, it does tax the system and slow things down at times)
If you don't get your code, check your spam folder.
If it isn't there, and you have waited a while, you might have to try a different email address. Some ISPs completely block ProBoards emails. There is nothing I can do behind the scenes to set things up for you like I used to do with passwords before. The email problem is a known issue and steps will be taken after all the upgrades are done to try and fix it.
Until then, everyone can still read and post, even if they can't log in.
Also, you might get an error screen with the message "Too Many Connections".
There is nothing you can do about that except wait a bit and hit refresh.
This is caused by all the traffic on the entire server. The pattern has been that there is really high traffic the first couple days after the upgrade. Everyone getting back on after not having their boards for a day or so + everyone checking out all the new features really puts a strain on things.
That should settle down in a few day.
First of all, I am leaving in the morning and won't be back until Monday night. If you have any problems, I won't be able to help by then. So I am going to list some known issues (just the big ones, there are a bunch of little bugs in V4 at this time. After all servers are upgraded, they will be taken care of by the ProBoards staff)
First - everyone will have to log in again.
If you don't have a birthdate in your profile you will have to enter one.
Make sure you double check before hitting enter. As far as I know right now there is no way to modify it once it is entered. If you enter it wrong, and it shows you are under 13 years old, your account will be deleted. (no one under 13 is supposed to be on a ProBoards board)
After you log in and enter your birthday, you will be asked to enter your activation code.
You should recieve this code via email. Be patient. It may take a little bit of time for it to be sent (you figure every member of every board on servers 21-27 will be doing the same thing, it does tax the system and slow things down at times)
If you don't get your code, check your spam folder.
If it isn't there, and you have waited a while, you might have to try a different email address. Some ISPs completely block ProBoards emails. There is nothing I can do behind the scenes to set things up for you like I used to do with passwords before. The email problem is a known issue and steps will be taken after all the upgrades are done to try and fix it.
Until then, everyone can still read and post, even if they can't log in.
Also, you might get an error screen with the message "Too Many Connections".
There is nothing you can do about that except wait a bit and hit refresh.
This is caused by all the traffic on the entire server. The pattern has been that there is really high traffic the first couple days after the upgrade. Everyone getting back on after not having their boards for a day or so + everyone checking out all the new features really puts a strain on things.
That should settle down in a few day.